Privacy Policy

1. Introduction

Welcome to Theatrefinery ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website located at shop.theatrefinery.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Service, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages viewed and time spent on our Service
• Referral sources
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as social media platforms (including Pinterest), analytics providers, and advertising networks.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Service
• Processing transactions and sending related information
• Managing your account and providing customer support
• Sending you technical notices, updates, and administrative messages
• Responding to your comments, questions, and requests
• Personalizing your experience and improving our Service
• Analyzing usage patterns and trends
• Marketing and promotional purposes (with your consent)
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe, PayPal, etc.)
• Email delivery services
• Website hosting and maintenance
• Analytics providers (Google Analytics)
• Customer support platforms
• Social media platforms (Pinterest, Facebook, Instagram, etc.)

4.2 Pinterest Integration

We may share product information, images, and related content with Pinterest through their API for the purpose of promoting our products on the Pinterest platform. This may include product titles, descriptions, images, and links back to our website.

4.3 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect the safety of our users and the public

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interaction with our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our Service
• Provide personalized content and advertisements
• Analyze website performance and usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request restriction of processing
• Objection: Object to processing of your personal information
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Third-Party Links

Our Service may contain links to third-party websites, including social media platforms like Pinterest, Facebook, and Instagram. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your country. We ensure that such transfers comply with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: